A state’s environmental agency, which manages Tier II Reports for their entire state, suffered from a chronic inability to complete compliance reviews for the thousands of facilities that reported annually and respond to citizen requests in a timely manner. Identified problems included the cumbersome, manual, paper based process, complex business rules, and shortages in resources.


Old Process was Cumbersome for Businesses

  •   Large companies storing large chemical inventories usually submitted forms that were hundreds of pages long.
  •   Businesses outsourced filing to third party consultants.
  •   Forms sent to the state using the Tier 2 Submit disks received from facilities had import problems.
  •   Each year, companies would have to go through the same process of entering and verifying their chemical inventories.

Manual Process was Daunting for Compliance Admins

  •   One full year of reports was not reviewed.
  •   Back year reports were stored in six rolling shelves.
  •   On average, it took the program team more than 6 months to complete inventory data entry and review.
  •   Inaccurate facility counts, chemical counts, and report results.
  •   Information was shared with First Responders only after the review and data entry were complete,making the information more stale for First Responders.
  •   A single Citizen Right-to-Know and Freedom of Information Act request processing took one week.

Critical Data sharing to First Responders was Slow

  •   Data shared to first responders was at best 6 months old and at worst 18 months old.
  •   Data stored on disks or on paper were difficult to retrieve.
  •   Reports did not provide first aid or other chemical profile information, requiring Responders to consult several sources.

New Capabilities Boost Productivity


  • On average, 7-10 months have been reduced for report review and data sharing.
  • The user-friendly features significantly reduce data entry and errors.
  • Administrators are up-to-date on compliance reviews.
  • The online system reduced the administrative workload of 3 data entry personnel annually to focus on more value added activities like enforcement, education, and outreach.
  • Approximately 500 double-reporting or under-reporting facilities were identified.
  • Responding to Citizen Right-to-Know requests takes just an hour as opposed to one week.

Milwaukee County, WI Goes Realtime with Hazconnect

Critical Data sharing to Counties

  • All data is shared to metropolitan Counties. Hundreds of hours are saved by compliance administrators at each local government.
  • Access to updated chemical inventories is available online, along with updated Material Safety Data Sheets, Chemical Profiles and First Aid Profiles for first responders.
  • Users have access to mapping of chemical sites,vulnerability assessments, vulnerability analysis.
  • The system exports to CAMEO.

Technology Implementation

  • The program leverages GIS technology from ESRI.
  • Customization and Installation services are available.
  • Support services include upgrades to Tier 2 Submit and Cameo.

Indiana Achieve 100% reporting with Hazconnect

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